Free Technical Support for Disabled PeopleThis is a featured page


There are Organisations around the UK which offer free technical support to disabled people.

The ITCH Network


ITCH stands for Information Technology Can Help. Founded in 1994, they are a network of volunteers who provide FREE computer support to disabled people. They visit people in their own homes and at other locations such as residential homes and day centres. In the past three years alone, volunteers have made 3,000 visits, solving many hardware and software problems and helping people to gain confidence using a computer.

IT Can Help can help you in the following ways:
  • Provide impartial advice on computer hardware and software
  • Install new equipment and software
  • Help you to get connected to the internet and use email
  • Get you started with standard packages such as word processing
  • Solve technical problems that may arise
  • Give advice and assistance with hardware and software upgrades
  • Help you to get the best out of your computer and software

For free technical help, call 0800 269545, or for more information about It Can Help, Goto> www.itcanhelp.org.uk
Screenshot of the ITCH Network website

RNIB - Volunteer Unit (Technology)


The RNIB`s Volunteer Unit for technology issues sources volunteers from all over the country who can visit registered blind or partially sighted people in their homes to assist with computer and IT problems such as PC set-up and general troubleshooting throughout the UK. The Volunteer Unit co-ordinates all requests for help and IT Home Visitor call-outs.g1Volunit@rnib.org.uk


0845 766 9999 Helpline (for support)


0845 604 2341 Technology Vol.
www.rnib.org.uk


The Aidis Trust

Are you having problems with your computer and/or adaptations? Would you like some friendly free advice? Aidis has a Big Lottery funded technical supported helpline.

Aidis gives advice, assessment, installation, and, perhaps most importantly, training and support to disabled people. Over the last year Aidis has helped over 2,000 disabled people, approximately two-thirds of whom were children.

Their technical support page includes some guides on how to fix problems on your computer and keep it running well. This ranges from information on viruses to reinstalling your computer. It's been split it into 4 sections:
  • Healthy PC - how to keep your computer happy and running smoothly;
  • Screen Casts - on-screen tutorial for installing and using some of the most common special needs software and freeware.

More about the Aidis Trust . . .

Screenshot of Aidis Trust website

If you need any extra help or can't find what you're looking for,
contact Aidis on their technical support help line. The support
line is open Monday - Friday, 9.30am to 4.30pm and can be
contacted on LoCall number 0845 120 3719 or
alternatively email: support@aidis.org





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